Net Promoter Score Wikipedia

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Net Promoter - Wikipedia

(2 days ago) Net Promoter or Net Promoter Score (NPS) is a management tool that can be used to gauge the loyalty of a firm's customer relationships.It serves as an alternative to traditional customer satisfaction research and is claimed to be correlated with revenue growth. NPS has been widely adopted with more than two thirds of Fortune 1000 companies using the metric.

https://en.wikipedia.org/wiki/Net_Promoter

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What Is Net Promoter?

(2 days ago) Detractors (score 0-6) are unhappy customers who can damage your brand and impede growth through negative word-of-mouth. Subtracting the percentage of Detractors from the percentage of Promoters yields the Net Promoter Score, which can range from a low of -100 (if every customer is a Detractor) to a high of 100 (if every customer is a Promoter).

https://www.netpromoter.com/know/

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Net promoter score - Wikipedia

(2 days ago) Net promoter of net promoter score (NPS) is een managementtool die gebruikt kan worden om de klantloyaliteit te meten. Het is een alternatieve manier om klanttevredenheid te meten. Er wordt beweerd dat het correleert met omzetgroei. De methode is door veel bedrijven omarmd en wordt door meer dan twee derde van de bedrijven uit de Fortune 1000 gebruikt.

https://nl.wikipedia.org/wiki/Net_promoter_score

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Talk:Net Promoter - Wikipedia

(1 months ago) External links modified. Hello fellow Wikipedians, I have just added archive links to one external link on Net Promoter.Please take a moment to review my edit.If necessary, add {{}} after the link to keep me from modifying it. Alternatively, you can add {{nobots|deny=InternetArchiveBot}} to keep me off the page altogether. I made the following changes:

https://en.wikipedia.org/wiki/Talk:Net_promoter_score

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ネット・プロモーター・スコア - Wikipedia

(2 days ago) ネット・プロモーター・スコア(英語: Net Promoter Score, NPS )とは、 フレッド・ライクヘルド (英語版) が提唱した、顧客ロイヤルティ、顧客の継続利用意向を知るための指標。 。「顧客推奨度」や「正味推奨者比率」と訳される場合もある

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Net Promoter Score – Wikipedia

(2 days ago) Der Net Promoter Score (NPS) bzw.Promotorenüberhang ist eine Kennzahl, die mit dem Unternehmenserfolg (in bestimmten Branchen) korreliert.Die Methode wurde von Satmetrix Systems, Inc., Bain & Company und Fred Reichheld entwickelt.

https://de.wikipedia.org/wiki/Net_Promoter_Score

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Net Promoter Score - Wikipedia, la enciclopedia libre

(3 days ago) Descripción. Net Promoter Score es un indicador para medir la lealtad del cliente y una marca comercial registrada de Frederick F. Reichheld, Bain & Company y Satmetrix.Fue introducido en 2003 por Reichheld en su artículo The One Number You Need to Grow (El único número que necesita para crecer) publicado en la revista Harvard Business Review. [1]

https://es.wikipedia.org/wiki/Net_Promoter_Score

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Net promoter score – Wikipedia

(4 days ago) Net promoter score kan anta ett värde mellan -100 och 100. För att få fram värdet på NPS så räknar man andelen svar som angivits på betygen 9-10 och drar sedan bort andelen som givit något av betygen 0-6.

https://sv.wikipedia.org/wiki/Net_promoter_score

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Net Promoter Score – Wikipédia, a enciclopédia livre

(5 days ago) O Net Promoter Score (NPS) é uma métrica de lealdade do cliente criada por Fred Heichheld em 2003 através de uma publicação de um artigo chamado The One Number You Need to Growna revista da Universidade Harvard, com o objetivo de medir o grau de lealdade dos clientes das empresas de qualquer segmento, trazendo reflexos da experiência e satisfação dos clientes.

https://pt.wikipedia.org/wiki/Net_Promoter_Score

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Net Promoter - Wikipedia

(6 days ago) Il Net Promoter o Net Promoter Score o in acronimo NPS è uno strumento di gestione che può essere usato per valutare la fedeltà in una relazione impresa-cliente. È un'alternativa alla tradizionale ricerca di soddisfazione del cliente e dichiara di essere correlata con la crescita dei ricavi.. Questo strumento è una metrica sviluppata (e protetta dal marchio trademark) da Fred Reichheld ...

https://it.wikipedia.org/wiki/Net_Promoter

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Net Promoter Score – Wikipedie

(3 days ago) Net Promoter Score, zkráceně NPS, je míra loajality zákazníků nebo zaměstnanců vytvořená (a chráněná registrací) Fredem Reichheldem a firmami Bain & Company a Satmetrix.Reichheld ji uveřejnil roku 2003 v časopise Harvard Business Review článkem „One Number You Need to Grow“. NPS nabývá hodnot mezi -100 a 100 včetně, vyšší hodnota znamená vyšší loajalitu ...

https://cs.wikipedia.org/wiki/Net_Promoter_Score

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Net Promoter Score – Wikipedia, wolna encyklopedia

(3 days ago) Net Promoter Score (NPS) – narzędzie oceny lojalności klientów danej firmy. Jest alternatywną metodą oceny dla tradycyjnych badań satysfakcji klientów. Zakłada się, że wartość NPS jest skorelowana ze wzrostem przychodów.. NPS została zaproponowana przez Freda Reichhelda, Bain & Company i Satmetrix.

https://pl.wikipedia.org/wiki/Net_Promoter_Score

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What is NPS? The Net Promoter Score ® Guide [2020]

(4 days ago) Net Promoter Score (NPS) is a customer loyalty and satisfaction measurement taken from asking customers how likely they are to recommend your product or service to others on a scale of 0-10—but there’s a lot more to the story than that.. This guide covers what you need to know about NPS, including chapters on the Net Promoter System, what questions to ask as part of your NPS survey, how to ...

https://www.hotjar.com/net-promoter-score/

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NPS - Wikipedia

(10 days ago) Net promoter score, in customer relations; This disambiguation page lists articles associated with the title NPS. If an internal link led you here, you may wish to change the link to point directly to the intended article. Last edited on 13 June 2019, at 13:32. Content is available under CC BY-SA 3.0 ...

https://en.wikipedia.org/wiki/NPS

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Net Promoter Score | Medallia

(2 days ago) Net Promoter Score Definition. The Net Promoter Score is an index ranging from -100 to 100 that measures the willingness of customers to recommend a company’s products or services to others. It is used as a proxy for gauging the customer’s overall satisfaction with a company’s product or service and the customer’s loyalty to the brand.

https://www.medallia.com/net-promoter-score/

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Net promoter score - Wikipedia, the free encyclopedia

(8 days ago) Companies obtain their Net Promoter Score by asking customers a single question on a 0 to 10 rating scale: "How likely is it that you would recommend our company to a friend or colleague?". Based on their responses, customers can be categorized into one of three groups: Promoters (9-10 rating), Passives (7-8 rating), and Detractors (0-6 rating).

http://taggedwiki.zubiaga.org/new_content/37ea5c7a5ca4825eeb674b110e75ca6f

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Net Promoter Score Calculation | Free Online NPS® Calculator

(2 days ago) How likely is it you would recommend our company to a friend or colleague? Enter number of respondents. 0

http://www.npscalculator.com/en

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What is Net Promoter Score (NPS®)? | Qualtrics

(6 days ago) What is Net Promoter Score (NPS)? Definition and examples. 11 min read NPS stands for Net Promoter Score, a metric used in customer experience programmes. NPS measures the loyalty of customers to a company. NPS scores are measured with a single question survey and reported with a number from -100 to +100. A higher score is desirable.

https://www.qualtrics.com/uk/experience-management/customer/net-promoter-score/

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Net Promoter Score ® - Définitions Marketing

(2 days ago) Le Net Promoter Score ® est souvent présenté comme un indicateur de la satisfaction et de la fidélité client. Il est cependant probablement plus juste de le considérer comme un indicateur de la propension ou probabilité de recommandation d'un produit, marque ou service par ses clients ou utilisateurs.

https://www.definitions-marketing.com/definition/net-promoter-score/

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What is a Good Net Promoter Score? (2020 NPS Benchmark)

(2 days ago) According to the latest Temkin study, the average Net Promoter Score for auto dealers lies in the range of 39 with the lowest having a value of 20, while the average NPS for Internet Service Providers – in the range of 0, with the lowest being -16 and the highest 19.

https://www.retently.com/blog/good-net-promoter-score/

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How Effective Is Net Promoter Score (NPS)?

(2 days ago) The basic Net Promoter Score question that was created by Fred Reicheld and Bain&Company. I’ve always found it to be powerful survey question to determine overall customer sentiment. Did the ...

https://www.forbes.com/sites/shephyken/2016/12/03/how-effective-is-net-promoter-score-nps/

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Net Promoter Score (NPS) Survey Questions with Examples ...

(2 days ago) Learn everything about Net Promoter Score (NPS) Survey Questions with Examples. Measure brand loyalty and customer brand recommendations with the Net Promoter Question. Get a clear understanding on the universal Net Promoter Score Formula, followed by a simple Net Promoter Score example to illustrate how you can derive meaningful insights from your brand's NPS Survey.

https://www.questionpro.com/features/net-promoter-score.html

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Net Promoter Score (NPS) - use, application and pitfalls

(2 days ago) The Net Promoter Score is a customer loyalty metric developed in 2003 by management consultant Fred Reichheld of Bain & Company in collaboration with the company Satmetrix. The objective was to determine a clear and easily interpretable customer satisfaction score which can be compared over time or between different industries.

https://www.checkmarket.com/blog/net-promoter-score/

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What Is Net Promoter Score (NPS), Is It Effective & How to ...

(3 days ago) So if a Net Promoter Score of 27 is, for all practical purposes, identical to a Net Promoter Score of 28, these numbers gain meaning when compared to scores from last quarter, or last year. Sure, 29 by itself doesn’t mean anything.

https://www.oberlo.com/blog/nps-net-promoter-score

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Индекс потребительской лояльности NPS — Википедия

(3 days ago) Индекс NPS (англ. Net Promoter Score) — индекс определения приверженности потребителей товару или компании (индекс готовности рекомендовать), используется для оценки готовности к повторным покупкам. . Является одним из ...

https://ru.wikipedia.org/wiki/%D0%98%D0%BD%D0%B4%D0%B5%D0%BA%D1%81_%D0%BF%D0%BE%D1%82%D1%80%D0%B5%D0%B1%D0%B8%D1%82%D0%B5%D0%BB%D1%8C%D1%81%D0%BA%D0%BE%D0%B9_%D0%BB%D0%BE%D1%8F%D0%BB%D1%8C%D0%BD%D0%BE%D1%81%D1%82%D0%B8_NPS

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The Benefits of Net Promoter® | Bain & Company

(15 days ago) The Net Promoter Score ® is a single number that can be tracked from week to week and month to month, just like net profit. As with net profit, of course, a company’s Net Promoter Scores can be broken down however you wish—by business line, by store, by product, even by individual customer-service rep.

https://www.netpromotersystem.com/about/benefits-of-net-promoter/

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Net Promoter Score Wikipedia

(12 days ago) Net Promoter - Wikipedia. 50% off (2 days ago) Net Promoter or Net Promoter Score (NPS) is a management tool that can be used to gauge the loyalty of a firm's customer relationships.It serves as an alternative to traditional customer satisfaction research and is claimed to be correlated with revenue growth. NPS has been widely adopted with more than two thirds of Fortune 1000 companies using ...

https://www.promocodeusa.net/net-promoter-score-wikipedia/

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Satmetrix - Wikipedia

(20 days ago) Satmetrix Systems, Inc. is a privately held experience management company, headquartered in San Mateo, California in the United States. Satmetrix Systems operates as a subsidiary of NICE Ltd. The company was founded as CustomerCast, Inc. in 1997 by Andre O. Schwager and Roselie Buonauro and acquired by NICE Systems in July 2017. The company provides Satmetrix NPX, a customer experience ...

https://en.wikipedia.org/wiki/Satmetrix

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What is Net Promoter Score? (Updated 2020) | Qualtrics

(2 days ago) What is Net Promoter Score (NPS)? Definition & Examples. 12 min read NPS stands for Net Promoter Score which is a metric used in customer experience programs. NPS measures the loyalty of customers to a company. NPS scores are measured with a single question survey and reported with a number from -100 to +100, a higher score is desirable.

https://www.qualtrics.com/experience-management/customer/net-promoter-score/

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The Difference Between Transactional and Relationship NPS ...

(3 days ago) Transactional vs Relationship NPS How to use transactional survey data. We’ve written extensively on how to use relationship NPS data effectively, from timing your surveys properly to assessing your company’s Net Promoter Score against benchmarks.. However, transactional NPS is a completely different ball game, with new rules, best practices and tactics.

https://www.retently.com/blog/transactional-relationship-nps/

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NPS – Wikipedia

(3 days ago) Net Promoter Score, Index zur Ermittlung der Kundenzufriedenheit Neue psychoaktive Substanzen , Designerdrogen Dies ist eine Begriffsklärungsseite zur Unterscheidung mehrerer mit demselben Wort bezeichneter Begriffe.

https://de.wikipedia.org/wiki/NPS

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Net Promoter Score – Ryte Wiki - Digitales Marketing Wiki

(17 days ago) Definition []. Der Net Promoter® Score (NPS®) ist eine Kennzahl, um die Kundenzufriedenheit und die Kundenloyalität zu messen und diese Daten mit den Wachstumschancen eines Unternehmens in Relation zu setzen. Die grundlegende Annahme besteht darin, dass Kunden ein Unternehmen, ein Produkt oder eine Dienstleistung weiterempfehlen, wenn sie zufrieden mit den gebotenen Leistungen sind.

https://de.ryte.com/wiki/Net_Promoter_Score

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The Net Promoter System® | Bain & Company

(10 days ago) The Net Promoter System® is a management approach built on the Net Promoter Score®, which uses a steady stream of customer feedback to fuel constant learning and improvement at an organization. The Net Promoter System helps companies monitor the health of customer relationships, embed customer advocacy throughout the business and create a ...

https://www.bain.com/insights/customer-experience-tools-the-net-promoter-system/

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Net Promoter® Score pros and cons: Why use NPS?

(4 days ago) You can figure out your NPS by using the simple Net Promoter Score calculation, NPS Calculator, or—to save time—let SurveyMonkey calculate your NPS for you. When you use our NPS Survey Template, we calculate your Net Promoter Score so you can file away that spreadsheet or track it in Salesforce, and put your energy into a follow-up plan.

https://www.surveymonkey.com/mp/nps-pros-cons-why-use-nps/

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Net Promoter Score ® | NPS ® Survey | SurveyMonkey

(2 days ago) Introduced in 2003, Net Promoter Scores can range from as low as –100 (when every customer is a Detractor) to as high as 100 (when every customer is a Promoter). Net Promoter Score survey template Try “The Ultimate Question” to get quick feedback from your customers.

https://www.surveymonkey.com/mp/net-promoter-score/

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Compare Your NPS - Net Promoter Network

(2 days ago) Each year NICE Satmetrix, co-developer of Net Promoter®, benchmarks leading brands according to their Net Promoter Score® (NPS). The research behind the Net Promoter methodology shows thatcompanies with scores higher than their competitors grow faster and are more successful. Get data on industry averages and NPS stars in our infographic on ...

https://www.netpromoter.com/compare/

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The History of the Net Promoter Score® | Bain & Company

(9 days ago) Bain invented the Net Promoter Score and Net Promoter System ® to help companies earn customer loyalty and inspire employees. All companies seek to grow. And growth—profitable, sustainable organic growth—occurs most often when customers and employees love doing business with a company and sing its praises to neighbors, friends and colleagues.

https://www.netpromotersystem.com/about/history-of-net-promoter/

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Net Promoter Score ® (NPS) | Encuesta NPS ® | SurveyMonkey

(3 days ago) Presentados en el 2003, los índices Net Promoter Score abarcan desde puntuaciones tan bajas como –100 (cuando todos los clientes son detractores) hasta puntuaciones tan altas como 100 (cuando todos clientes son promotores). Plantilla para encuesta Net Promoter Score.

https://es.surveymonkey.com/mp/net-promoter-score/

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What is NPS? Net Promoter Score Explained

(2 days ago) Your Net Promoter Score is your percentage of promoters minus your percentage of detractors. NPS ranges from −100 (meaning everyone is a detractor) to +100 (meaning everyone is a promoter). Most companies consider a decent Net Promoter Score to be >0%. Any positive NPS good. An NPS of +50 is excellent.

https://blog.capterra.com/what-is-nps-net-promoter-score-explained/

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Net Promoter Score - Ryte Wiki - The Digital Marketing Wiki

(7 days ago) The Net Promoter® Score is a fairly simple tool to quantify customer satisfaction and loyalty. At the same time, the results should be seen in a larger, more complex context. Only through a link with specific recommendations for action can sustainable changes be made in companies.

https://en.ryte.com/wiki/Net_Promoter_Score

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What is Net Promoter Score (NPS) & How Is It Calculated?

(2 days ago) The answers are based on a 0-10 scale. A Net Promoter Score ranges between -100 and 100, with -100 being the worst and 100 being the best. How to Calculate Net Promoter Score. Based on your customer’s rating from 1 to 10, you first need to classify people into one of the following groups: promoters, passives, or detractors.

https://fitsmallbusiness.com/what-is-net-promoter-score/

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What’s a Good NPS Score? - Net Promoter Score Software ...

(2 days ago) Don’t get me wrong, Southwest is no slouch when it comes to their Net Promoter Score. It’s in the 60’s, which is still excellent by NPS standards (and the highest among all airlines). Of course they would love a score of 100, but they understand, just like any other business on the planet, that an NPS score of 100 isn’t a realistic goal ...

https://www.promoter.io/blog/good-net-promoter-score/

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Net Promoter Score benchmarks for top brands | Customer.guru

(3 days ago) Honda Net Promoter Score Benchmarks: 24: American Express: Financial Services / Credit cards: https://www.americanexpress.com

https://customer.guru/net-promoter-score/top-brands

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